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Bash & Design Gallery Policies for ART Programs & Art Camps ( Effective 07/20/23 )
At Bash & Design Gallery, we strive to provide an enriching art experience for everyone, and we request that you familiarize yourself with our policies to ensure a smooth and enjoyable process for all! Trust us when we say we treat you like family, but every family needs rules to follow to make sure we provide mutual respect. Love, Bash & Design Gallery Team!
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Please Check Your Calendar Before Enrolling into any of our programs
Drop-in registrations must be booked at least 24 hours in advance, particularly for first-time attendees.
Registration & Confirmation:
When you enroll and pay for a program, you're securing your spot. Our classes have a maximum capacity to ensure a quality education. Hence, we cannot guarantee availability without these steps. If a class catches your eye, we encourage you to register promptly—your enrollment could be crucial for a program's continuation, especially if the enrollment is low..
Dress Code:
Please make sure to wear comfortable clothes. We provide aprons and always suggest wearing one but it is not our responsibility to constantly remind you (trust us we imply it a million times). If you bring any valuable pursers, or shoes just be aware that we have warned you. Don't forget this is an art studio :D
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Prorated Art Programs:
Our Semester pricing is prorated automatically. If you're joining a program after it has started, we request that you arrive 15-20 minutes earlier for your first class. Please text us at 702-742-1110 to inform us of your late joining. This will enable our instructors to update you about the covered course material if needed.
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Course Cancellations:
Although rare, course cancellations can occur. In such cases, we'll inform you in advance about the cancellation or any adjustments to the start date. We offer a full refund, or you can opt to join a different class. That is why your immediate enrollment is crucial
Withdrawals and Refunds for Art Programs:
(please don't worry if an art program didn't work out for your little one, we won't hold you as a hostage and will work it out with you, like we mentioned before we are family friendly :)
You can cancel regular priced classes and camps for a 90% refund up to 5 days before the program begins, or choose a 100% future credit. For other cancellations, we provide an 80% refund for payments made in full. If you're on a monthly installment plan and decide to withdraw after the program has started, we cannot refund the previous payments, an administrative fee of 50% of your upcoming (single) payment will be deducted (you may continue coming until that credit meets the amount), but your future payments will be cancelled. There are no partial refunds on the Pay in Full or Payment Installments. The art supply fee becomes non-refundable 5 days before the program begins. Make-up credits cannot be applied towards already established payment installments.
ALL SALES ARE FINAL FOR DROP IN PURCHASES. PLEASE NOTIFY US AT LEAST 2 HOURS IN ADVANCE OF ABSENCE FOR RESCHEDULING. THIS INCLUDES BULK BUYS UP TO 8 SESSIONS, ALL OTHERS WILL BE TREATED AS SEMESTER ENROLLMENT.
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All promotional sales are final. If you enroll in more than one program at a discounted rate and then cancel one, your remaining balance will be adjusted to reflect the new price, excluding the previously assigned discount. If promotional free sessions were gifted during a purchase and the customer cancels, the gifted session will also be cancelled. If the gifted session has already been used, the refund amount will be adjusted accordingly .
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VERY IMPORTANT: Make-Up Sessions and Credit (Effective with Enrollment into the Spring Semester)
Artistic growth requires commitment, and we've tailored our make-up sessions policy to accommodate our students' needs:
1. Eligibility for Make-Up Sessions: Students are allowed up to four make-up sessions per semester, per class.
2. Notification for Absences: If you need to miss a class, please notify us at least 2 hours in advance via text to 702-742-1110 or email at team@bashanddesign.com. Late arrivals (15+ minutes) may count as a make-up session (all depends on the project). MUST BE IN WRITING
3. Non-Transferable Sessions: Make-up sessions are specific to each semester and class and do not carry over.
4. Limit on Credit After Four Sessions: Beyond four make-up sessions, additional absences result in lost credit.
5. Pre-Enrollment Planning: Check your schedule before enrolling for a full semester to fully benefit from our courses.
6. Make-Up Sessions for Full-Time Students: Make-up sessions outside regular class time are available exclusively to full-time students (e.g., semester enrollment or drop-in sessions exceeding 8 consecutive sessions of the same program).
7. Drop-In Session Policy: All drop-in sessions are final sales. No refunds will be provided, only future credit.
At Bash & Design Gallery, we understand that sometimes absences are unavoidable. We offer make-up sessions as a courtesy to support our students' learning journey. However, it's important to note the following conditions:
Scheduling Make-Up Sessions: Make-up sessions depend on both the student's availability and the studio's schedule. We strive to accommodate make-up sessions, but they are not guaranteed.
Limitations Due to Missed Sessions:
If a make-up session is not required (as approved by the teacher), partial credit will be issued for future use, valued according to the per-session cost of the original payment plan. Please note, make-up credits cannot be applied towards already established payment installments
If a student cannot attend a make-up session or if the studio cannot provide one, we are not responsible for the completion of the project that was missed.
If 2 or more consecutive sessions are missed and the class has moved on to a new project, it is not the studio's responsibility to ensure the completion of the previous project.
Remember, our make-up session policy is a gesture of kindness to enhance your experience with us. We encourage students to attend regularly to keep up with their projects and class progress.
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Private Session Policies at Bash & Design Gallery
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Advance Booking: All private sessions must be booked at least 24 hours in advance.
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Cancellations and Rescheduling: Cancellations or rescheduling must be communicated at least 4 hours before the session time. Failing to do so will result in the loss of the session credit.
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No Call/No Show Policy: There are no refunds for no call/no show instances.
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Non-Prepaid Sessions: If a private session is scheduled via text or email but not prepaid, and the client fails to show up, they will be charged to their account. This charge is not eligible for future credit.
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Please arrive no earlier than 10 minutes before your session
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Late Arrival Policy: We understand that delays can happen. However, late arrivals will not extend the session duration nor result in a reduced fee. We appreciate your punctuality to maximize your session time.
Camp Cancellation Policy
At least 24hr notification required for full refund minus 5% transaction fee or 100% future credit. Less than 24hr notice but 2 hours before camp: 90% refund minus 5% transaction fee or 100% future credit. Less than 2hrs no credit or refund
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Gift Certificates:
Please note that gift certificates are non-refundable and cannot be exchanged.
No Spectators Policy
We maintain a focused and productive learning environment. Thus, unless taking a class, caregivers, parents, relatives, or siblings are not permitted inside the studio. There is no waiting area. We apologize for any inconvenience this may cause.
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Class Attendance:
We require students to arrive on time and attend consecutive sessions. Regular attendance is crucial to achieve the set artistic goals and to receive optimal education. If a student arrives more than 15 minutes late, they may miss out on vital instructions and course content, and instructors may not be able to provide them with a catch-up session, as it can become disruptive for the rest of the class.
Early Drop-off and Late Pick-up Policies:
Our instructors need adequate preparation time between classes. Therefore, we request that you drop off your children no earlier than 10-15 minutes before the class start time. Continuous early drop-offs or late pick-ups without prior communication or approval will result in an automatic $20 charge each time.
Absent Policy:
If a student has to miss a class, it's your or the guardian's responsibility to notify us at least 2 hours in advance via text to 702-742-1110 or email at team@bashanddesign.com. It must be in writing for future credit. While we can't guarantee makeup dates, we'll try our best to accommodate your child in future additional classes, camps, or pop-up workshops. IF WE DID NOT RECEIVE AN ABSENCE NOTIFICATION, NO FUTURE CREDIT WILL BE PROVIDED.
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Class Behavior Policy:
We have a zero-tolerance policy for disruptive behavior. A student behaving disrespectfully towards teachers or peers will receive a verbal warning initially. If the behavior persists, the student may be asked to leave for the day, and if continued further, they may be required to withdraw from the class without any refunds or credits. (Thankfully this doesn't happen often). We're a family like studio and understand that sometimes individuals just have a rough day.
We Provide Snacks
Please bring your own snacks for any food restrictions. Snacks are complimentary
No gum is allowed (as it can end up on the artwork, this is mainly for our younger students so we hope we can trust the adults)
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No Nut Policy
To safeguard our students' health, we're a nut-free studio. We request you not to bring any snacks containing nuts. If found, students will be asked to dispose of such food. With that being said we are also not responsible of being able to provide 100% nut free zone, but we do our absolute best!
Sick Student Policy
In the current health climate, we ask that if you or your child showing any signs of illness, please refrain from coming to class, as we'll have to ask the student to leave immediately, because there are many people that can be at risk. If a sick student requires a ride, we'll kindly isolate them from the rest for up to 20-30 minutes until pick-up arrives (supervision will be provided during this time). We understand that missing a class due to illness can happen and, in such cases, we appreciate your communication and cooperation. We will work with you, just talk to us. Our aim is to ensure a safe, engaging, and fun art learning experience for all at Bash & Design Gallery.
Original Artwork
During our classes, you are reproducing our original designs created by Bash and Design Gallery. All of the projects are original designs of Bash and Design Gallery and Bash and Design Gallery employees. All of the art projects and designs are copyrighted and belong to Bash and Design Gallery. You are not allowed to claim original designs as yours. You cannot copy our designs or style and create a reproduction of it. We are teaching you so you can create your own. Please respect our rights and the experience we get to share with you
YOU MUST CONTACT US BY EMAIL OF ANY CANCELLATIONS team@BASHANDDESIGN.COM or by text 702-742-1110 we are no longer accepting rescheduling via calls. Thank you for understanding
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Paint & Sip Events Cancellation Rules
Reservations cancelled at least 24 hours before the class starts can be put on hold or refunded in full minus the transaction fee (TF) 10% For cancellations made 3 hours before the event no refund but full future credit. Cancellations with less than 3 hours notice or no shows, payment will be lost.
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Booking Fee by Sawyer (our reservation system)
Starting November 1st, 2022 the scheduling system that we use for our booking will be adding a “Sawyer Booking Fee” For the longest time we tried our best to avoid it, but it seems to be the new standard when it comes to any platform that helps making customers’ booking experience easier. This is a fee that is applied by Sawyer not our company and unfortunately this fee is unavoidable, we are still paying our own transaction fees on our end. We hope that you understand and we apologize for any inconvenience.
A few questions we clarified with the booking company:
Does the fee apply to every payment installment? No, the fee does not apply to any of the recurring billing and products.
How much is the fee?
When booking through Bashanddesign.com $1.99
When booking directly through Sawyer Market place hisawyer.com $2.99
It’s important that you always start your booking process with Bashanddesign.com
Is the fee refundable?
It is non-refundable, Bash & Design Gallery doesn’t have the access to it, if you ever have any concerns you would need to contact Sawyer Customer Service directly https://help.hisawyer.com/hc/en-us
What is the reason for this Booking Fee?
For more information please visit https://sawyersupport.zendesk.com/hc/en-us/articles/7494618258199-What-is-the-Sawyer-Booking-Fee-
Our suggestion to you:
For customers who prefer to purchase classes as Drop-ins: it is best if you start purchasing your classes in bulk or as a membership package. We are also going to add a pack option for each program that way you can save on the booking fee.
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Reservation Terms and Conditions
The following Terms of Service (the “Agreement”) outline the terms and conditions that apply to any and all events, classes, deposits, reservations, or other transactions with Bash and Design or its affiliates (a “Transaction”). By using our sites, you agree to the terms of this Agreement. Please keep a copy of this Agreement for your records.
I. Cancellation Policy
​Please see above
B. Private Parties, Corporate Events, Mobile Events. Deposits for mobile events and private parties are fully refundable if the event is cancelled with at least 10 days’ advance written notice. Events in the Main Studio require at least 30 days advance notice.
II. Age Restrictions
Guests must be at least 21 years of age to enter the bar area or consume alcohol. There are no age restrictions for private parties but alcohol cannot be served at private parties if minors are present.
III. Changes to This Agreement
We may amend the terms of this Agreement at any time, including any rights or obligations you or we may have. We will post the terms to the modified agreement on our website. As permitted by applicable law, any change, addition or deletion will become effective at the time we post the revised agreement to our website. Unless we state otherwise, the change, addition or deletion will apply to your future and existing Transactions. You are deemed to accept the changes, additions or deletions if (1) you do not notify us to the contrary in writing within 20 days of the date of our notice or such other time specified in the notice, or (2) you enter into a Transaction after such notice period. If you do not accept the changes, additions or deletions, your Transaction will be cancelled.
IV. Cancellation of This Agreement
We may suspend or terminate this Agreement and revoke or limit any or all of the rights and privileges granted to you at any time without notice or liability. Termination may result from your entering into a fraudulent or unauthorized Transaction with Bash and Design.
V. Arbitration Rights
In the event a dispute arises out of or in connection with this Agreement, the Parties will attempt to resolve the dispute through negotiation. If the dispute is not resolved within 30 days then all outstanding issues may be submitted to mediation. The parties will choose a mediator together. If they fail to do so within 15 days, then either party may submit a mediation demand to JAMS Clark County for mediation under the JAMS rules. If mediation is not successful in resolving the entire dispute, any outstanding issues will be submitted to final and binding arbitration with JAMS under the JAMS rules. The arbitrator’s award will be final, and judgment may be entered upon it by any court having jurisdiction within Clark County, Nevada.
In the event that any action, suit or other proceeding is instituted concerning or arising out of this Agreement or any transaction contemplated hereunder, the prevailing party shall recover all of such party’s costs and attorneys’ fees incurred in each such action, suit or other proceeding, including any and all appeals or petitions therefrom.
All administrative fees and expenses of an arbitration will be divided equally between you and us. In all arbitrations, each party will bear the expense of its own counsel, experts, witnesses and preparation and presentation of evidence at the arbitration.
VI. Waiver of Punitive Damage Claims and Class Actions
By this Agreement, each Party waives certain rights to litigate disputes in a court of law. If for any reason this arbitration clause is deemed inapplicable or invalid, each Party waives, to the fullest extent allowed by law, any claims to recover punitive or exemplary damages and any right to pursue any claims on a class or consolidated basis or in a representative capacity.
VII. Governing Law
The parties hereto expressly agree that this Agreement will be governed by, interpreted under and construed and enforced in accordance with the laws of the State of Nevada.
VII. Disclaimers and Limits of Liability
Bash and Design and its affiliates make no representations, warranties or conditions of any kind, express or implied, with respect to a Transaction with Bash and Design, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, or any warranty arising by usage of trade, course of dealing or course of performance. In the event that Bash and Design or its affiliates are found liable to you, you shall only be entitled to recover actual and direct damages and such damages shall not exceed the amounts paid to Bash and Design or its affiliates for the Transaction. Bash and Design and its affiliates shall have no liability for any incidental, indirect or consequential damages (including without limitation loss of profit, revenue or use) arising out of or in any way connected with this Agreement, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, even if we or our authorized representatives have been advised of the possibility of such damages. In no event shall Bash and Design or its affiliates have any liability for unauthorized access to, or alteration, theft or destruction related to a Transaction with Bash and Design through accident, misuse or fraudulent means or devices by you or any third party, or as a result of any delay or mistake resulting from any circumstances beyond our control.
You agree that any alcoholic beverages you consume are your own choice and responsibility. You agree to drink responsibility and heed suggestions from others and will not drive if you are intoxicated. You acknowledge that you alone are responsible for all of your actions resulting from consuming alcohol and Bash and Design is in no way responsible.
You agree to release, discharge and promise not to sue or otherwise make a claim against E.S. Bash and Design, LLC, doing business as Bash and Design, under its own name or any other name and/or any of its owners, officers, employees, instructors, and agents (hereinafter, “Releasees”) for any loss, liability damage or cost whatsoever arising out of or related to your person or property. You agree to release Releasees from any claim that such Releasees are or may be negligent in connection with your experience, including but not limited to instruction on art making/working techniques, injury/damage/liability/loss resulting from the use of equipment, injury occurring at the Bash and Design premises, and maintenance or care of tools, equipment and supplies. You agree to indemnify and hold harmless Releasees for any loss, liability, damage, injury or cost that may arise out of or in any way connected with your use of art tools and equipment provided or any acts or omission of Releasees, or other employees or agents. You agree to abide by and follow instructions and rules established by Bash and Design, or any of its instructors, agents, or employees, with regard to safety operations in using working tools or other artistic equipment. This includes slippery surfaces from paint clean-up, etc.
The laws of certain states or other jurisdiction do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have rights in addition to those contained in this Agreement. In such jurisdiction, our liability is limited to the greatest extent permitted by law.
VIII. Photographs
I expressly allow, and hereby waive any objection to, Bash and Design photographing and/or videotaping of me when I am participating in Bash and Design activities. I understand and agree that all photographs and videotapes will remain the property of Bash and Design, and that Bash and Design may use such photographs or videotapes for archival and promotional purposes, including their use in Bash and Design catalogs, brochures, other printed materials, and in Bash and Design online web pages. Bash and Design will take all necessary precautions to keep names and ages of participants confidential unless otherwise requested.
IX. Assignment
Bash and Design may assign all or part of this Agreement without such assignment being considered a change to the Agreement, and without notice to you. Bash and Design would then be released from all liability. The assignee shall have the same rights and obligations as the assignor and shall agree in writing to be bound by the terms and conditions of this Agreement.
X. Entire Agreement, Construction
This Agreement is the complete and exclusive statement of agreement between you and Bash and Design or its affiliates, and supersedes and merges all prior proposals and all other agreements. In the event that any provision of this Agreement shall be determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. Headings herein are for convenience of reference only and shall in no way affect interpretation of this Agreement.
Website Terms and Conditions of Use
1. Terms
By accessing this website (the “Site”), the person(s) accessing the Site (“You” or “Your”) is agreeing to be bound by, and responsible for compliance with, the Website Terms and Conditions of Use (the “Terms of Use”) of E.S. Bash and Design, LLC, its franchise studios, affiliated companies, and its authorized agents, employees and assignees (collectively, “Bash and Design”) and all applicable laws and regulations, including applicable local laws. If You do not agree with any of the Terms of Use, You are prohibited from using or accessing the Site.
2. Proprietary Rights
Notwithstanding anything to the contrary herein, Bash and Design owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site (collectively, the “Materials”).
3. Chargeback Policy
All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Bash and Design for immediate resolution.
YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT BASH AND DESIGN MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.
4. Disclaimer
THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. BASH AND DESIGN MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, BASH AND DESIGN DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.
5. Limitations
IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL BASH AND DESIGN BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF BASH AND DESIGN HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.
6. Indemnification
You agree to defend, indemnify and hold Bash and Design harmless from any and all claims, demands, causes of action, costs, expenses, attorney’s fees, damages or liabilities of any kind arising out of or relating, in whole or in part, to the use or inability to use the Site, or Your breach or violation of the law or of these Terms of Use.
7. Revisions and Errata
The Materials appearing on the Site may include technical, typographical, or photographic errors. Bash and Design does not warrant that any of the Materials on the Site are accurate, complete, or current. Bash and Design may make changes to the Materials contained on the Site at any time without notice. Bash and Design does not, however, make any commitment to update the Materials.
8. Links
Bash and Design has not reviewed all of the websites that may be linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Bash and Design of such website, and the use of any such linked web site is at Your own risk.
9. Terms of Use Modifications
Bash and Design may revise the Terms of Use for the Site at any time without notice. By accessing the Site, You agree to be bound by the then-current version of the Terms of Use.
10. Governing Law
The parties hereto expressly agree that this Agreement will be governed by, interpreted under and construed and enforced in accordance with the laws of the State of Nevada.
11. ALL SALES ARE FINAL. NOT TRANSFERABLE. NO REFUNDS. RESTRICTIONS.
Your purchase is a revocable license. Any violation of law, or any inappropriate behavior (in Bash and Design’s sole discretion) by the user may result in revocation of the license with no refund of the purchase price or any associated charges.
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